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Workflow Engine

Overview

The workflow engine automates repetitive operations across Cronozen verticals, with full audit trail integration.

Workflow Types

VerticalExample Workflows
RehabilitationSession scheduling, progress reporting, insurance documentation
EducationAttendance tracking, curriculum planning, parent notifications
PharmacyInventory alerts, prescription tracking, compliance checks
WelfareCase management, benefit eligibility, outcome tracking

Workflow Lifecycle

Define → Configure → Activate → Execute → Audit
  1. Define: Create workflow template with triggers and actions
  2. Configure: Set parameters per center/vertical
  3. Activate: Enable for specific actors or center-wide
  4. Execute: Triggered automatically or manually
  5. Audit: Every execution logged in DPU

Integration Points

  • Scheduling API: Automated schedule optimization
  • Notification API: Multi-channel alerts (push, email, SMS)
  • DPU: Decision audit trail
  • Partner API: Cross-center workflow templates